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1. Order Processing Time
All orders are processed within 24 hours of order placement. Usually, we can ship the next day. Weekend orders are shipped the following Monday. Once the shipping information is uploaded, you will receive a shipping confirmation email from our system. Please make sure that your delivery address information is true and valid and that you can be notified by phone in case of emergency.
2. Delivery Area
Hong Kong Special Administrative Region, Japan, Macau Special Administrative Region, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam, etc.
Russia, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, UK etc.
Australia, New Zealand, etc.
North America
Canada, Mexico, United States, etc.
South America
Brazil, Argentina, etc.
South Africa etc.
  1. How do I track my order?
Log in to your account through the online store to view fulfillment status based on your recent orders. If your order has been fulfilled, click Order Information where you can find your tracking information.
4. Transportation Method
Delivery time: 3-7 working days
You can track at http://www.dhl.com/ or https://www.17track.net/en
Delivery time: 3-7 working days
You can track at https://www.ups.com/track or https://www.17track.net/en
Registered Airmail
Delivery time: 12-15 working days
You can track it at https://www.17track.net/en
* Delivery Times - These are estimated delivery times provided by our shipping partners. (for reference only)       

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